Terms & Conditions

Last Updated: September 1, 2026

Welcome to Zovira Store. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About Our Store

Zovira Store operates as an online shopping platform offering a variety of products, including jewellery, watches, gadgets, car accessories, lifestyle products, and other consumer goods.

By using our website, you confirm that you are legally capable of entering into a purchase agreement.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However:

• Product colours may appear slightly different depending on your device or screen.

• Product specifications may change without prior notice.

• Availability of products may change at any time.

• We reserve the right to correct errors or update product information when necessary.

3. Prices & Payments

All product prices are displayed on our website and may be changed at any time without prior notice.

We reserve the right to cancel an order if a product has been incorrectly priced due to a technical or human error.

Customers are responsible for providing accurate payment and billing information.

4. Orders

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to:

• Accept or decline an order.

• Cancel an order due to product availability.

• Cancel an order because of incorrect pricing or product information.

• Contact the customer to verify order details.

If we cancel an order after payment has been received, any eligible refund will be processed through the applicable payment method.

5. Cash on Delivery

For Cash on Delivery orders, customers are expected to provide accurate contact and delivery information and accept the package when delivered.

Repeated refusal or cancellation of confirmed Cash on Delivery orders may result in restrictions on future orders.

6. Shipping & Delivery

We aim to process and deliver orders within the estimated delivery time shown on our website.

Delivery times are estimates and may be affected by:

• Weather conditions

• Public holidays

• Courier delays

• Incorrect customer information

• Unforeseen circumstances

Zovira Store is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Products must generally be returned in their original condition, unused, and with their original packaging where applicable.

Certain products may not be eligible for return or exchange due to their nature.

Please review our Return & Refund Policy before making a purchase.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

You may be required to provide photographs or other information so that we can investigate the issue and determine the appropriate solution.

9. Customer Information

Customers are responsible for ensuring that all information provided during checkout is accurate and complete, including:

• Full name

• Phone number

• Delivery address

• Email address, where applicable

Zovira Store is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

10. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

• Attempt to interfere with the operation of the website.

• Use the website to conduct fraudulent activities.

• Copy or reproduce our website content without permission.

• Attempt to gain unauthorized access to our systems.

• Upload or transmit harmful software or malicious content.

11. Intellectual Property

All content on the Zovira Store website, including logos, images, graphics, product descriptions, text, designs, and other materials, is owned by or licensed to Zovira Store unless otherwise stated.

You may not reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other service providers.

These third parties may have their own terms and privacy policies. Zovira Store is not responsible for the policies or practices of independent third-party services.

13. Limitation of Liability

To the extent permitted by applicable law, Zovira Store shall not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or products.

We are also not responsible for circumstances beyond our reasonable control, including courier delays, technical problems, natural disasters, or other unforeseen events.

14. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted means that you accept the updated Terms & Conditions.

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of Pakistan, unless otherwise required by applicable law.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Zovira Store
Website: https://zovirastore.shop/
Email: [Your Email Address]
Phone/WhatsApp: [Your Contact Number]
Address: [Your Business Address]

Thank you for shopping with Zovira Store.